FAQ

How much are the shipping costs?

For orders from less than € 95, transport costs of € 9.50 will be added for deliveries in Belgium or Luxembourg, and € 12.50 will be added for deliveries in the Netherlands and France. For orders of more than € 95 no transportation costs will be added for deliveries in Belgium and the Netherlands. For deliveries to other countries, transport costs will be evaluated individually.

What is the delivery time?

The general delivery time is 24 to 48 hours. 4. The delivery time is for informational purposes and is not binding. It depends on the availability of the stock and the carrier. Exceeding the delivery time is not a ground for the cancellation of the order or for compensation.

May we return purchased items?

Warranty "satisfied or refunded (redeemed)" is valid only with the prior written approval and within 5 working days for unopened / unused goods, returned in the original packaging, with the pattern of returns and a copy of the invoice. The return transport costs are always borne by the customer. Orders on demand can not be returned.